Posts Tagged Service

Money’s not good enough for myNews Bangsar

Posted by on October 30, 2009  |  2 Comments

I work somewhere nearby the Bangsar LRT and usually eat around that area. I needed to withdraw money so I took the escalator upstairs with a colleague to the Bangsar LRT because there’s a Maybank ATM. I owed her some money so I need to break my RM50s I just withdrew.

So around 3.30pm, I went to the myNews kiosk to buy something to break the note. The cashier was a male of mixed descent who was holding a bunch of notes in his hand. I’m not too sure but maybe he was sorting money in the till.

I picked a roll of mentos berry and gave to the cashier. He punched it in and it came up to RM1.50 and I took out my RM50. He looked and the note and made an annoyed face, clearly displeased with the amount of the note. I said “I need the change” and he said “Satu lima” with the same displeased face and refused to even take my note.

I was disgusted and appalled by his behaviour so I said “tak apa!” and my colleauge and I instantly walked out of the shop. So I walked to the 7-Eleven located downstairs.

I bought a Mentos Berry & Twister Apple which totaled up to RM 3.20 and gave my RM50 note & 20 cents to the cashier. It was also a male cashier. He didn’t have sufficient amount in the till to give me my change so he reached under the counter and took out a new roll of RM10s and gave me my change.

I came back into the office and tweet-ed about it and surprisingly, two of my twitter friends had the same experience. (click to see the direct tweets)

mynews bangsar

cindyvazzy

shareenmy

Apparently the service in myNews Bangsar LRT is lousy and I doubt I would be going there again.

Edit : I have sent an email to the email address located on their site to complain about this matter. We’ll see the response

 

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