I work somewhere nearby the Bangsar LRT and usually eat around that area. I needed to withdraw money so I took the escalator upstairs with a colleague to the Bangsar LRT because there’s a Maybank ATM. I owed her some money so I need to break my RM50s I just withdrew.
So around 3.30pm, I went to the myNews kiosk to buy something to break the note. The cashier was a male of mixed descent who was holding a bunch of notes in his hand. I’m not too sure but maybe he was sorting money in the till.
I picked a roll of mentos berry and gave to the cashier. He punched it in and it came up to RM1.50 and I took out my RM50. He looked and the note and made an annoyed face, clearly displeased with the amount of the note. I said “I need the change” and he said “Satu lima” with the same displeased face and refused to even take my note.
I was disgusted and appalled by his behaviour so I said “tak apa!” and my colleauge and I instantly walked out of the shop. So I walked to the 7-Eleven located downstairs.
I bought a Mentos Berry & Twister Apple which totaled up to RM 3.20 and gave my RM50 note & 20 cents to the cashier. It was also a male cashier. He didn’t have sufficient amount in the till to give me my change so he reached under the counter and took out a new roll of RM10s and gave me my change.
I came back into the office and tweet-ed about it and surprisingly, two of my twitter friends had the same experience. (click to see the direct tweets)
Apparently the service in myNews Bangsar LRT is lousy and I doubt I would be going there again.
Edit : I have sent an email to the email address located on their site to complain about this matter. We’ll see the response